Your workforce. Our back office.
HR, payroll, accounts, recruitment support, IT help desk, marketing and training, delivered by the team that runs AR's own operations every week and already serves our clients. A named New Zealand contact, a fixed monthly cost, no new hire.
Already running, for us and for clients
- Weekly payroll for our labour-hire workforce, cross-checked three ways before anyone is paid
- Timesheet collection and client invoicing across our FMCG and construction sites
- Screening, scheduling, reference checks and onboarding for every placement we make
- Our own portal, roster, website, email and marketing, built and run by the same team
You are not buying a plan. You are buying an operation we already run for ourselves and for clients.
Nine services, on their own or together
You keep every decision about your people and your money. We take the administration around it.
HR administration
Onboarding and offboarding, agreements from your templates, records, leave, licence tracking, employee queries.
dedicated administrator, or monthly block of hours
Payroll processing
Pay runs from approved timesheets, starters and leavers, reporting. Every run signed off in New Zealand.
per pay run, or monthly fee by headcount
Accounts and timesheets
Payables, receivables, reconciliations, invoicing, debtor follow-up, timesheet-to-invoice checks.
dedicated resource, or monthly block of hours
Recruitment and labour hire
Temporary and permanent staff for frontline, supervisory and office roles. Our core business.
hourly rate, placement fee, or monthly process fee
IT end-user support
Service desk for your staff, access and device setup, Microsoft 365 or Google admin, network monitoring.
per user per month, or fixed retainer
IT development
Websites, internal portals, workflow automation and reporting dashboards, scoped and quality-checked in New Zealand.
fixed-scope project
Marketing operations
Social content and scheduling, SEO, design, email campaigns, to a monthly plan.
monthly retainer, tiered by volume
Training
Workplace and professional skills programmes for supervisors, frontline teams and office staff, on site or online.
per session or programme, priced on scope
Dedicated remote team
A named administrator in any of the above, employed by AR, working in your systems to your priorities.
fixed monthly fee per person
What stays with you, what moves to us
Stays with you
- Every decision about your people and your money
- Approvals, and anything that goes to an employee, a customer or the bank
- Your systems, your data
Moves to us
- The repeatable administration around those decisions
- Done to documented procedures, checked before it reaches you
- Backup cover and a monthly service report
Three ways to work with us
We price against real scope. Indicative pricing follows a short discovery, usually within five working days.
Dedicated resource
A named person working your hours on a fixed monthly fee. You set the daily priorities.
Best fit: Steady workload in one function
Managed service
We own the process and its quality for a defined outcome, at a fee by volume.
Best fit: Payroll or the IT service desk
Project
Fixed scope and fixed fee for a defined piece of work.
Best fit: Acquisition integration, policy refresh
Sound familiar?
One person is the only one who knows how your payroll works.
Your managers spend Friday afternoons on onboarding paperwork instead of on the floor.
You have a second or third entity with employees and nobody owning HR for it.
Every office hire costs a salary, leave cover and a recruitment fee before a day's work.
Start with a 30-minute Back Office Discovery
Each of those is a cost, a key-person risk or a manager's time. Thirty minutes is enough to find out whether there is an opportunity. We do not assume the answer.
1 · Understand
Your workforce, pay cycle, systems, internal roles and current workflow.
2 · Identify
Where repetitive administration, duplication or key-person dependency sits.
3 · Define
What stays with your team and what AR could support or manage.
4 · Build
A tailored scope and indicative pricing within five working days, or a straight answer that it is not worth doing.
Answered plainly
Where is the work done?
Routine processing is done by our own established offshore team, the same team that runs AR's HR, payroll and invoicing every week and already delivers for our clients. A named person in Auckland is accountable for the service, and payroll is signed off in New Zealand.
Do you replace our HR or finance person?
Usually not. Most clients use us for the administration around those roles, or for the smaller entities in a group that cannot justify a hire.
How is our data protected?
We work inside your systems wherever possible, access is limited to named team members per client, and we comply with the New Zealand Privacy Act 2020. We will complete your security questionnaire before we start.
What does it cost?
Pricing depends on scope, so we give an indicative price within five working days of the discovery. Ongoing engagements run on an initial three-month term, then monthly rolling with 30 days notice.
Book a 30-minute discovery
With your operations or finance lead. We map what is on your desk that should not be, and come back with a scope and an indicative price.